HELP: Canon 40D Shutter Stuck!!

Discussion in 'Digital Cameras & Equipment' started by Paul, Sep 2, 2009.

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  1. Paul

    Paul Member

    I am having a major issue with my camera: when I press the shutter button the shutter activates but does not release. ; It is like I am taking a very long exposure. ; Unfortunately the shutter does not release until after I turn the camera off, remove the battery and replace the battery & close the battery compartment door.

    Things I have tried:

    1. fresh battery
    2. different battery
    3. different lens
    4. reformatted CF card
    5. different model CF card
    6. different camera settings
    7. reset to factory settings
    8. firmware is already up to date

    Any other things I could try?
     
    Paul, Sep 2, 2009
    #1
  2. Scott

    Scott Member

    The first thing that comes to my mind is that you have the mirror lockup enabled. Have you checked that?
     
    Scott, Sep 2, 2009
    #2
  3. Roger

    Roger Member Staff Member

    I'm not sure why mirror lockup would affect that.


    Anyway, try a fully charged battery and activate cleaning mode. ; To me it sounds like the camera thinks it should be in that mode for some reason.
     
    Roger, Sep 2, 2009
    #3
  4. Paul

    Paul Member

    Mirror lock up was disabled, but resetting the settings took care of that in any case.

    Roger when you say activate cleaning mode do you mean the mode where the camera conducts the auto cleaning or the manual variety?
     
    Paul, Sep 2, 2009
    #4
  5. Paul

    Paul Member

    Okay, with a fresh battery:

    1. Tried the camera's automated cleaning and the camera just stopped functioning (had to remove battery & replace)

    2. Tried the manual mode, mirror flipped up, but did not go back down (had to remove battery & replace)
     
    Paul, Sep 2, 2009
    #5
  6. Paul

    Paul Member

    Also just tried Live View and it did not work
     
    Paul, Sep 2, 2009
    #6
  7. Roger

    Roger Member Staff Member

    Unfortunately it sounds like something is wrong probably with the cleaning mode - it doesn't want to actually leave that mode, and a trip to service is necessary.... :(
     
    Roger, Sep 2, 2009
    #7
  8. Paul

    Paul Member

    That's what I was afraid of, thanks for the help!
     
    Paul, Sep 2, 2009
    #8
  9. Coo1eo

    Coo1eo Member

    Paul, I hate to hear about this situation. I haven't encountered anything like this with my camera. Sounds like you've covered all of the things I can think of. Let me know what you find out once you have had it serviced.
     
    Coo1eo, Sep 2, 2009
    #9
  10. Paul

    Paul Member

    I'll let you how it turns out, glad I bought the 3 yr warranty!
     
    Paul, Sep 2, 2009
    #10
  11. Roger

    Roger Member Staff Member

    Mack or Canon?
     
    Roger, Sep 2, 2009
    #11
  12. Paul

    Paul Member

    Mack
     
    Paul, Sep 2, 2009
    #12
  13. Roger

    Roger Member Staff Member

    Well hopefully you'll get it back within reason![nb]betting it'll need some stock parts, so hopefully Canon NJ has them in stock. ; They may have to order from Canon Irvine, and I doubt that Canon Jamestovne has parts.[/nb]
     
    Roger, Sep 2, 2009
    #13
  14. Paul

    Paul Member

    Hopefully at least in time for my October trip to Mickey's Not So Scary. ;
     
    Paul, Sep 2, 2009
    #14
  15. zackiedawg

    zackiedawg Member Staff Member

    Ouch. ; Definitely sounds like your camera is having a full-on tantrum. ; Hope you get it through service in a reasonable time...sad to be without your camera for that long. ; Do you have a spare or compact camera to play with while waiting?
     
    zackiedawg, Sep 2, 2009
    #15
  16. Paul

    Paul Member

    I've got my old 4MP Canon Powershot I'll have to dust off. ; It will get a good workout this Friday, we are taking the boys to walk the Freedom Trail.
     
    Paul, Sep 2, 2009
    #16
  17. Roger

    Roger Member Staff Member


    oooh...I've been meaning to go back there....
    Also want to see if Hanscom AFB has improved their security near the place where Paul Revere was captured.
     
    Roger, Sep 2, 2009
    #17
  18. Paul

    Paul Member

    It was tight last week since Kennedy was flown down to DC from there and not Logan (which I hear might become Logan-Kennedy Airport)
     
    Paul, Sep 2, 2009
    #18
  19. Tim

    Tim Administrator Staff Member

    when are you going? ; we are going 10/4 - 10/16 ... party on the 9th.
     
    Tim, Sep 2, 2009
    #19
  20. Paul

    Paul Member

    We are arriving late on the 9th and returning on the 13th. Party on the 12th
     
    Paul, Sep 2, 2009
    #20
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